Conversational Marketing 101: Chat and Messaging[vc_row][vc_column][vc_column_text]
Use Chat and Messaging to your advantage with conversational marketing
Social MessagingBy now you’ve probably heard of channels like WhatsApp, Facebook Messenger, Instagram direct messaging, etc. These are lumped into a group called Social Messaging. Social Messaging has 1.3 million users, and that number is expected to increase. According to Statista, 42% of people on the planet have a smartphone, and 87% of smartphone owners use Messaging. This creates many opportunities for businesses to connect with their customers.
The Benefits of Social Messaging for Business:
Live ChatThe Live Chat feature commonly found on business websites, also helps improve your conversational marketing strategy. Live Chat helps your conversations happen in customer-time, meaning whatever time of day your customer prefers. With the new realities of COVID-19, customer work and shopping patterns have changed. With more people working remotely, they are more likely to take their business online in and outside of regular working hours. The good news is a Live Chat Bot is there for your customer when you, personally, are not.
The Benefits of Live Chat for Business24/7 customer support-ChatBots give answers to frequently asked questions at any time of day. This saves you time and money in the long-run. As the ChatBot handles simultaneous interactions, you can spend time growing your business in other areas. ChatBots can also help you maintain a work-life balance outside of business hours. Keeps your business proactive -With a Live ChatBot, customers see that your business is present and engaged no matter what. The good thing about ChatBots is that their responses maintain a human element so customers don’t feel like they’re just talking to a computer. Customers really like to see your business going the extra mile!
WHY MSDS DIGITAL MARKETING?
Dawood kokawala and the team at MSDS Digital Marketing will listen to your dream for your business and turn it into areality. We are a team of experts with over 20 years experience in information technology, business development, webdesign and marketing. Your website will be everything you dreamed it would be! You will have options to create a completely custom designor select from vivid pre-designed templates.
Search Engine Optimization(SEO)
This is the key to your online visibility.When a search engine to locate aproduct or service your business provides, you wantthem to find YOU.Showing up near the top of thesearch engine results page (SERP) increases yourchances of driving that user to your website.to getnew customers. Remember that effective websitesconvert visitors into paid customers.
PPC Management Services
Paid advertising will help you get more traffic to your website! At MSDS,we help boost traffic by improving your rank in the search engines such as Google and Yahoo.Your website deserves the right attention from the right people. Paid advertising can help you get there! We’ll help create and monitor your ads so you can boost your sales and grow your audience.
Content Marketing Services
When you think about it, content marketing is the most inexpensive form of advertising around. Our content writers will create results-driven content that will improve your online presence. Websites that produce regular content receive 8x more traffic than websites that don’t take the time to update their blog or landing pages. The last you want to dois alienate a potential customer with outdatedcontent.
Your website is your first impression!Aquality website will increase your businessand build trust with new visitors. Whenpeople search for your products andservices, you want to be found, and you wantthe results to look good. Our team will helpcreate a powerful website that gives yourbusiness the visibility and credibility it needs t
Reputation management Services
The first step in reputation management is monitoringreferences to the person or business, primarilythrough social media monitoring and carefully craftedsearch queries.Social media analytics and similarprocesses on search results help to deliver a snapshotof current public opinion of the person or business inquestion and then a campaign can be designed toaddress any problematic issues that have
Social Media Management Services
No matter if you are a B2B or B2C company,youhave to take advantage of social media. Statista.comprojects the number of worldwide social mediausers to increase to 3.1 billion in 2021. Creating apage on these popular networks is free, making itone of the most cost-effective ways to reachcustomers online.As a part of our commitment togrow
Get started with MSDS Digital Marketing to see metrics driven results.
CHECK OUT OURFEATURED CASE STUDY
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